Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains what information Reeloop (“Reeloop”, “we”, “us”) collects when you use our website and faceless-video generation service (the “Service”), how we use it, and the choices you have.

Information we collect

Account data. When you sign up we collect your email address. Authentication is handled by Supabase; we do not store passwords.

Content you submit. The topics, scripts, URLs, and settings you provide to generate videos, and the resulting scripts, scenes, voiceover, and caption data.

Billing data. If you subscribe, payments are processed by Stripe. We receive a customer and subscription identifier and your plan status. We never receive or store your full card number.

Usage data. Basic technical information (such as credits used and request timestamps) needed to operate the Service.

How we use your information

We use your information to provide and operate the Service, generate the content you request, manage your credits and subscription, respond to support requests, prevent abuse, and comply with legal obligations.

Third-party processors

To deliver the Service we share the minimum necessary data with: Supabase (authentication & database), Stripe (payments), Vercel (hosting), and AI model providers used to generate your content, including Anthropic (script), ByteDance / BytePlus (video scenes), and OpenAI (voiceover & transcription). The text you submit for generation is sent to these providers to produce your output.

Cookies

We use only essential cookies required to keep you signed in. We do not use advertising cookies or sell your data.

Data retention

We keep your account and generated content while your account is active. You can delete your account at any time by contacting us, after which we delete your personal data except where we are required to retain limited records (for example, billing records for tax purposes).

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these rights, email us at the address below.

Children

The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their data.

Changes

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about privacy? Email support@reeloop.ai.